Raw Hair Extensions FAQs | FrantzyaHair

Looking for answers about 100% Raw Hair Extensions?
Below are the most common questions about shipping, bundles, coloring, and returns.

Shipping & Delivery

If I Order Today, Will I Receive My Hair Next Week?

On average, most customers receive their 100% Raw Hair Extensions within 7–10 business days from the original purchase date.

However, we always recommend ordering in advance to allow time for unexpected delays caused by:

  • Weather conditions
  • Holidays
  • Carrier delays
  • High demand periods

We prioritize quality and freshness to ensure you receive premium raw hair extensions that meet our luxury standards.

Bundles Guide

How Much Raw Hair Should I Purchase?

The number of bundles depends on your desired fullness and length.

  • 16 inches and under → 3 bundles (Full install)
  • 18 inches and longer → 4 bundles (Full install)

If You Add a Closure

  • Follow the same bundle recommendations above

If You Add a Frontal

  • Subtract 1 bundle from the recommendation

Example:

  • 22" with frontal → 3 bundles + frontal

This ensures your hair looks full, natural, and luxurious.

Coloring & Styling

Can I Dye or Color Raw Hair Extensions?

Yes. Our 100% Raw Human Hair can be:

  • Dyed
  • Colored
  • Bleached
  • Highlighted

Because this is raw hair, it behaves just like your natural hair.

However, chemical processing may slightly loosen curl patterns, especially with curly raw hair textures.

We recommend having a professional stylist color your hair for best results.

Can I Straighten Raw Hair?

Yes. You can straighten your 100% raw hair extensions.

However:

  • Kinky Curly hair will not become bone straight
  • When straightened, it creates a Kinky Straight texture
  • Always use heat protectant

To maintain quality:

  • Limit heat usage
  • Deep condition regularly

Returns & Refund Policy

What Is Your Refund or Return Policy?

Due to the nature of raw hair extensions, all sales are final.

Returns are only accepted if:

  • You received the wrong item(s)

Because of this, we strongly recommend ordering a sample bundle before making a full purchase.

This ensures you're confident in:

  • Texture
  • Quality
  • Length

Our goal is to provide premium luxury raw hair extensions you’ll love.

Still Have Questions?

We're here to help.

Email: info@frantzyahair.com