Shipping Policy | FrantzyaHair
At FrantzyaHair, we are committed to delivering your 100% Raw Hair Extensions quickly, safely, and securely. Below you will find our complete shipping policy, including processing times, delivery options, and tracking information.
Processing Time
All orders require 3–7 business days for processing before shipment.
Business days exclude:
- Weekends
- Holidays
Once your order has been processed, it will be shipped using our trusted carriers.
Canada & United States Shipping
Standard Shipping (Canada & United States)
- Free Standard Shipping (Canada & United States)
Estimated Delivery Time:
- 2–3 business days after shipment
Carriers:
- FedEx
- DHL
Fast Shipping Options
Canada Fast Shipping
- $9.99 CAD
United States Fast Shipping
- $15 USD
Estimated Delivery Time:
- 2–3 business days after shipment
Carriers:
- FedEx
- DHL
International Shipping
Free International Shipping
- Free International Shipping on orders over $300
Standard International Shipping
- $20 USD
Estimated Delivery:
- 5–10 business days
Fast International Shipping
- $40 USD
Estimated Delivery:
- 5–10 business days
Carriers:
- FedEx
- DHL
P.O. Box & APO/FPO Addresses
For P.O. Boxes and APO/FPO addresses, packages will be shipped using the Post Office.
Estimated Delivery Time:
- 10–15 business days
Tracking Your Order
Once your order ships, you will receive a tracking number via email.
Track your package directly:
- FedEx: https://www.fedex.com
- DHL: https://www.dhl.com
Signature for Delivery (Recommended)
We strongly recommend selecting Signature Required for your delivery.
If you authorize FedEx or DHL to leave your package without a signature:
FrantzyaHair is not responsible for any lost, stolen, or damaged packages.
This policy helps protect both you and your order.
Need Help?
If you have any questions about shipping, please contact us: